What do you do with the details of the contacts that you meet? In business when we meet new people we seem to invariably exchange business cards. That's great, as we end up with a card giving details of how to contact the person that we've just met. But what do we do with those details? Do we retain the business cards or store them on the computer somehow? For small businesses it seems to be an enduring problem, which people solve in a wide variety of ways. Many realise that the 'best' answer involves some form of database and so the simplest database of all, Microsoft Excel, gets roped into the solution.